Flents PROTECHS Quiet Please Foam Earplugs Review – New, Improved, And Unusable
The new version of the Flents PROTECHS Quiet Please Foam earplugs, advertised as “Now SOFTER for more comfort!”, has essentially nothing in common with the long-established, trusted version. They are problematic for many regulars and consumers should be warned. Fortunately, alternatives exist.
PROS
- Responsive Customer Support
- Amazon.ca reimbursed me
CONS
- Completely different from the established version
- Different form factors and material properties
- Inferior quality, uncomfortable for many
- Deceptive marketing
In this Article
Introduction
Noise is unwanted sound. Noise annoys. We all have some kind of noise sensitivity, be it your neighbour’s leaf blower, lawnmower, or Harley Davidson, the snoring partner next to you, or the hot tub and air conditioner by your bedroom window. Some of us are exposed to industrial noise at work, for example at a construction site. Others are sensitive to loud concerts.
We have different options to minimize or block noise. For example, we can deploy noise-cancelling earphones and headphones, with or without music. But these need battery power and frequent recharges – and they may be bulky — and therefore useless for sleeping. The simplest way to achieve effective noise insulation is therefore achieved just by blocking the ear canals mechanically.
The old Greeks stuffed anything that fit into their ears: beeswax, wool, cotton etc. But it was not until 1907, when German company Ohropax (“ear peace”) released the first commercial earplugs, just in time for WWI. These were only moderately comfortable and it took until the 1960s for the first mouldable silicon earplugs to provide relief.
The designs further advanced with the invention of memory foam earplugs, which first appeared in 1972. Memory foam appears to be the most comfortable, optimally moulding, and best sound absorbing material to this date.
Flents adopted the memory foam idea in their Quiet Please earplugs, which had been produced unaltered back to at least the early 1980s, possibly earlier. The Quiet Please have attracted a huge following since then – and many people have relied on them for decades. The perfect product, it seemed. Made in USA.
But, recently, the company changed suppliers (now in Taiwan). While they kept name and colour of the product, the box now sports the banner “New SOFTER for more comfort!”
In reality, the product was swapped out completely: the new version has nothing in common in terms of dimensions and material properties. As a fallout, haptic, fit, comfort, and noise blocking capabilities have changed, resulting in dissatisfied regular customers.
In this article, I will summarize the problems, reported by others and experienced myself, and look at some alternatives.
Specifications Flents PROTECHS Quiet Please Earplugs
Applications (according to manufacturer): sleeping, loud noise, concerts, construction, heavy machinery, music, and other loud environments. Also great for creating silence. Noise Reduction Rating (NRR): 29 dB Geometry: cylindrical Material and Fit (according to manufacturer): smooth, comfortable, extra soft and extra light foam that tapers to your ear canal for a custom fit Tested at: $0.29 – $1 per pair (depending on quantity purchased) Product Page: Flents Purchase Link USA: amazon.com Purchase Link Canada: amazon.ca |
Switching Suppliers — Consequences For the Users
The original Flents Quiet Time earplugs, used by many regulars for decades, were made of porous memory foam. The earpieces were compressed and inserted into the ear canal where they expanded slowly to optimally fill them. Their porosity minimized the pressure against the ear canals (while maximizing noise blockage) and made them breathable. They felt comfortable to my ears. An excellent, very popular product. And rightly so.
Flents did not produce these earplugs themselves but relied on an external US supplier, which stopped producing them recently. The company chose a new supplier in Taiwan, which could have been a good choice. After all, the famous SpinFit silicone eartips for in-ear monitors come from there.
However changing the supplier also changed the complete earplug design: the new version under the old name is a completely different product. Regular subscribers feel betrayed and vented in their recent reviews on amazon.com and amazon.ca.
So what went wrong? Let’s have a good look.
When looking at the above images you recognize the following: the original Quiet Please were thicker, shorter, and more porous. The new version is slimmer, longer, and has this dense, greasy, slippery, waxy surface. They are certainly not the same!
What you don’t get from the photos is that the new version is much softer between your fingers, much harder in your ear canals, and it extends much faster. It is very difficult to insert them into my ears and achieve a decent seal. That stems partly from the slimmer shape and partly from the strangely soft consistency.
Once in, the new, denser Quiet Please have more pressure points, they don’t breathe, and they don’t seal properly. They irritate my ears and tend to fall out by themselves during sleep. In comparison, the originals are heavenly comfy and seal very well.
My observations are consistent with the current amazon reviews (September 2023). There, customers report a slick, greasy plastic feel and miss the original porous foam. They further complain about poor expansion capabilities, poor fit, lack of wearing comfort, and that they are falling out. According to many, the new version does not block noise effectively anymore.
But most of all users report dry and itchy ears, irritation, rashes, burning sensation, inflammation, and pain. O dear. I can confirm that these rubber moulds act like squeegees on my ear canals, particularly on hot, sweaty summer nights. Sore ears keeping us from sleeping at night – earplugs undermining their job? Not good.
Alternatives to Flents PROTECHS Quiet Please Earplugs
I tested Mack’s Thermafit Soft Foam Ear Plugs and 3M Classic. Both have approximately the same dimensions and very similar material properties to the original Quiet Please — and all, including the new version, have a 29 dB NRR. Both work very well for my ears in all aspects. I found Mack’s Thermafit very comfortable, optimally fitting, and well insulating. Could not be better.
Can’t say too much about my 3Ms as they are 9 years old and may have lost a bit of their inner tension and become somewhat brittle. They may have been designed primarily for jobsites. But the Mack’s cover the loss of the “old” Quiet Please seamlessly and completely as they have very similar dimensions and physical properties. It is no coincidence that Mack’s founders Ray and Cecilia Benner invented the mouldable silicone earplugs back in the early 1960s.
Concluding Remarks
The new version of the Flents PROTECHS Quiet Please is considered to be a dip in the mud by many – and could become a disaster for the company (if the faithful amazon.com and amazon.ca regulars have their way).
While currently still in denial, the company may have to find another supplier or at least resume production using the original recipe. Coca Cola is a textbook example of reversing such a glaring mistake with their oversugared “New Coke” back in 1985. Otherwise, their loyal customers will talk with their feet. In the meantime, the discerning users and disgruntled regulars may try Mack’s Thermafit, 3M Classic earplugs, or something similar. And perhaps do the Pepsi test.
I wish you a good night’s sleep!
Until next time…keep on listening!
Disclaimer
We do not earn any money with this review. None of the links is affiliate.
Jurgen, I was just noticing this when my new bottle of Flents arrive a few days ago. New version is just average–same as the other products on the market. I’m going to try and return them.
Really good article btw Jurgen. I think Flents switched to this new recipe to save money.
Hi Patrick, not sure whether they wanted to save money, they simply lost their supplier, they told me (…maybe over money). Check the latest reviews on amazon.com, they are devastating.
As to returning them…not possible for hygienic reasons. I called amazon and wanted a refund…it worked.
I bought them on Amazon MX and when i tried to return them I got the message lol that ‘this product is not elgible for return’! (Even if I hadn’t opened the package yet!)
I called Amazon MX, and the representative gave me an Amazon credit. I told him that the product has totally changed.
After using Quiet Please for 10 years of uninterrupted sleep I’ve barely slept for 2 weeks with the new product ( live by a large body of very wavy water!). Just emailed Quiet Please to tell ask them if they filter the comments on their website to 5 stars only, because Walmart and Amazon buyers are not happy. In reviewing the 3M Classics I found this article, which was very helpful. Interesting to hear they switched suppliers. Knowing this makes their marketing even more deceptive….grumbles from lack of sleep!
Thank you for this post. The new Flents Protechs earplugs are awful. I’ve been searching for new earplugs and will try the Mack’s Thermafit Soft Foam Ear Plugs. Thank you again!
I have tested the Mack’s Thermafit…they are excellent. My review will be published here soon.
I’ve used the old Flents’ Protechs Quiet Please Foam Ear Plugs for years, without a problem. Within hours of using the “Now Softer for more comfort!” new ones, I had an allergic reaction. My ears became itchy. I could see in the mirror the ear canals became red. Maybe they put latex in the new ones, which could explain the allergic reaction. Thanks for the suggestions on different earplugs!
Get Mack’s Thermafit. Very good. Essentially the same as the old Flents.
While as consumers we have no guarantees that a company will continue to produce a specific design, in this instance I feel misled because of the company’s use of the Quiet Please wording on what is a completely different product from what I’ve purchased in the past.
The label states that these are 29 NRR ear plugs but they hurt my ears as if there were 33 NRR ear plugs. In my opinion noise reduction is not worth ear pain, nor is ear pain compatible with sleeping well.
Even if their supplier quit, Flents could have kept their original, proven design.
FYI for myself in the US, the 3M Classic earplugs in the 200 quantity are half the cost per pair of these new Flents.
Thank you so much Jürgen for this helpful post explaining what Flents did not!
Hi Robert, I am now using Mack’s.